FAQs
FAQ's
Have a question? Take a look at these frequently asked questions.
* Can I return SALE items?
Unfortunately, all SALE items are FINAL SALE.
* What is your RETURN Policy?
7days for a refund and 14days for store credit...pease see our Return Policy page for more details.
* Can I exchange an item for a different size?
Yes, please email info@alayasf.com or call us 415.731.2681 and we will be happy to help. Please put EXCHANGE in the subject line so we respond right away.
* I live in San Francisco, do you deliver?
Yes, we currently offer curbside pickup and delivery within San Francisco.
*I received a damaged product, what should I do?
Please email us info@alayasf.com Please, put DAMAGE in subject line and include a photo. We will get back to you in 24-48hr with details on how to proceed.
*I'm buying a gift, do you gift wrap?
Gift Wrap is available for a small service charge of $2.50/per gift
Still looking for answers? Reach us here: info@alayasf.com